By Anthony M. Wanjohi: Small and Medium Enterprises (SMEs) have over long time been recognized as boosters of economy in both developed and developing countries. These enterprises constitute a major source of employment and generate significant domestic and export earnings (Organization for Economic Co-operation and Development (OECD, 2004). Despite their critical role in economic development,…
Author: KENPRO
The Level of Crime in Nairobi City
By Anthony M. Wanjohi: A study by Kamau, (2010) on the challenges facing Small and Medium Enterprises in Nairobi revealed that crime was one of the most pressing issue in the Nairobi City. The Figure below shows the level of crime as indicated by a vast majority of the respondents who took part in the…
Factors Influencing Customer Retention in the Insurance Brokerage Firms. A Case Study of HP Brokerage Firm in Nairobi
Today, more companies are now recognising the importance of satisfying and retaining customers. Satisfied customers constitute the company’s customers relationship capital. The insurance sector is an infrastructural pillar of the financial services sector and the economy as a whole. It plays a key role in economic development. Despite this, there are a number of challenges…
The Role of Human Resource Department in the Employee Recruitment Process: A Case Study of Co-operative Bank in Kenya
Abstract: The function of recruitment is a fundamental one in every organization. Every organization today is in competition for its most essential resource, namely qualified and knowledgeable people. The recruitment function of human resource department in an organization can lead either to the success or failure of an organization. The main purpose of this study…
Factors Contributing to Occupational Stress and Coping Mechanisms among Primary School Teachers in Ngong Division of Kajiado North District
Abstract : Stress is as old as man and is found in all aspects of life. Teaching is one of the most stressful jobs according to past researchers and the world over teachers have complained about almost every aspect of their job. Primary education is very important to a child because it lays the foundation…
Causes of Crime in Kenya
Anthony M. Wanjohi> Crime rates in Kenya have been having an upward trend since Kenya attained independence. With the numerous efforts by the government and the private sector being geared towards reducing these rates, it has become paramount for the government to address the causes of crime. This article expounds the known causes of crime,…
Contemporary Conflict Resolution Approaches
Anthony M. Wanjohi> This article expounds on the contemporary approaches used in solving conflicts. These include Administrative approach, Judicial approach, Extra legal approach, Peace Building and Negotiations, Mediation and Arbitration approaches. Administrative approach – In this approach, a third party is involved in resolving the conflict. The third party is impartial and makes a…