|
|
|
Benefits and Risks
of Outsourcing Security Services: A Case Study of Kenya Tea Development
Authority
Author: John Mucai
Course / Degree: B.A Commerce
Journal: Journal of Education and Social Sciences Research
Abstracts - JESSRA
Year of Publication: 2011
Thesis Abstract /
Summary:
The main purpose of this study was to examine the benefits and risks
associated with outsourcing of security services with reference to
Kenya Tea Development Authority (KTDA). The study also sought to
examine the strategies that can be adopted to solve the risks
associated with outsourcing security services. The study employed the
case study research design. Simple random sampling procedure was used
to arrive at forty eight (n=48) members of staff working at KTDA main
Branch at Nairobi. Questionnaire method was used to collect data from
the respondents. This method was used since it is time saving and
flexible enough as the respondents can fill in the items on their own
time. Statistical Package for Social Sciences (SPSS) aided data
analysis process. Descriptive statistics such as frequencies and
percentages were used to summarize the data. Based on the analysis,
the study revealed that the main benefit of outsourcing security
services at KTDA laid in getting good quality of the security services
which in turn enhanced better performance in the firm. The study also
found that there were various risks involved in outsourcing security
services. These included underestimated hidden costs, lack of internal
organizational privacy, loss of full control of internal security
systems and lack of adequate information on the potentials of the
outsourced security firm. The study suggested firms (and in particular
KTDA) to be keen in putting in place a contract management strategy
that should be measurable and have policies with penalties for
non-compliance. Further, the management should carry outsourcing audit
to examine whether outsourcing benefits outweigh the risks and put in
place essential policies governing the whole outsourcing process.
Citation
Mucai, J. (2011).
Benefits
and Risks of Outsourcing Security Services: A Case Study of Kenya Tea
Development Authority. Journal of Education and Social Sciences Research
Abstracts - JESSRA, Issue 4 |
FREE ACCESS
For full free access to the report in Ms Word format, please
Contact Us
For members click <DOWNLOAD>
Disclaimer
Great care has been taken to ensure that this information is correct,
however KENPRO cannot accept responsibility for the contents of the
report.
|
